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Working with PPL

People Places Lives work with individuals and families across the UK to make Direct Payments easy.  Our approach is unique in this sector - it is person-led and tech-enabled, with an all-encompassing, wraparound support service.  

Our platform and services have been designed to deliver choice and control to individuals and their loved ones, while still providing assurance and oversight for funding bodies.

We currently provide direct payment services to approximately 40 local authorities and NHS organisations across England, Wales and Scotland, processing over £125 million of direct payments every year.

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LAs and ICB clients
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Payroll for Personal Assistants
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Direct Payment accounts for Individuals
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Value of Direct Payments processed per year

Our clients

A safe procurement choice

Making direct payments easy, starts with making the choice straightforward for commissioners. How do we do this?

  • Certifications. ISO27001, ISO 9001 and Cyber Essentials plus, ensuring information and data is secure and service quality is high.

  • Frameworks. Available via G-Cloud, Vertical Application Solutions and a number of regional frameworks, so procurement is straightforward.

  • Financially stable. PPL is a debt-free organisation, with a track record of solid financial performance

  • Social value. Social impact initiatives are part and parcel of our day-to-day operations. We track and report on what we do, so the evidence is ready when needed.

Our services

Direct Payment Accounts

An innovative software and managed service solution to deliver direct payments, personal health budgets and one-off payments more effectively and efficiently.

Managed Accounts

If you receive money directly to arrange your own care, or you’re thinking about doing so, we can help you manage it all.

Payroll

Many individuals use the Virtual Wallet Payroll service to complement their Virtual Wallet account, providing a one stop shop for personal budget management.

Independent Living Advice

A traditional person based service empowering individuals to make informed decisions about their personal goals.

PA Recruitment

We help you find a great PA blah blah blah