News
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People Places Lives Acquisition of PeoplePlus Independent Living Services
01/06/2026 - Claire Hewitt
People Places Lives acquires PeoplePlus Independent Living Services, bringing together community-led services and modern technology in UK direct payments.
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Direct Payments Analysis 2024/25
12/05/2026 - David Bowes
Data on the number of direct payments in social care is published annually. We have analysed the latest data from 2024/25 and drawn out some key observations.
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Returned DP Funds 2025/26
27/04/2026 - Claire Hewitt
Virtual Wallet returns £13m in unused funds to clients.
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DP sector challenges
02/02/2026 - David Bowes
Organisations in the direct payments support sector are facing challenges.
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FCA Update
28/11/2025 - David Bowes
PPL's regulatory status has changed, but transparency, assurance and stability is undiminished
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The smarter way to manage Direct Payments
29/07/2025 - Claire Hewitt
Here's 10 reasons why Virtual Wallet is a better way to manage Direct Payments, compared to pre-paid cards and bank accounts.
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Nottingham Virtual Wallet
19/06/2025 - Chris Hirst
Nottingham City Council have chosen Virtual Wallet for the management of direct payments.
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Payroll Plus
24/04/2025 - Chris Hirst
New partnership delivers everything an employer and their PAs needs.
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Clawbacks 2024/25
10/04/2025 - Claire Hewitt
Virtual Wallet returns £7.1m in unused funds to clients.
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The Health and Social Care Wales Bill
20/02/2025 - Claire Hewitt & Lowri Andrews
The passage of the Health and Social Care (Wales) Bill through the Senedd Cymru marks a significant milestone for individuals receiving Continuing Healthcare (CHC) in Wales. Read more about it in our blog article.
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Direct Payments Analysis 2023/24
03/02/2025 - David Bowes
Data on the number of direct payments in social care is published annually. We have analysed the latest data from 2023/24 and drawn out some key observations.
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PPL Named Tech200 Provider
31/01/25 - Claire Hewitt
We are thrilled to announce that PPL have been included in the prestigious Tech200 list compiled by TechUK and Tussell UK, recognising us as one of the fastest-growing companies in the UK public sector.
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PPL Factor Winners 2025
17/01/2025 - Karen Winstanley
See the results from the 2025 PPL Factor competition - celebrating our colleagues and their achievements.
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2024 in Review
06/01/2025 - Kate Wilson
We had a very busy 2024 here at PPL and we're excited to achieve even more in 2025! Our team is committed to building on past successes and setting new standards.
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VW Steering Group
09/12/2024 - Chris Hirst
Our Virtual Wallet Steering Group meets quarterly, here is an update from the December 2024 meeting.
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The Benefits of Self-Service
15/11/2024 - Kate Wilson
At PPL, we're constantly seeking innovative ways to empower our clients to work smarter and maximize the value of their websites. One of the most effective strategies we’ve identified is the power of self-service. But what exactly does that mean and how can it benefit your organisation?
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PHB Data Analysis 2023/24
29/07/2024 - Chris Hirst
NHS England requires all ICBs to submit data on Personal Health Budgets quarterly. We have analysed the most recent data from the 2023/24 Q4 return to draw out some key observations.
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Rapid PHBs
05/07/24 - Zabi Dashwood
The first in our series of 'personalisation stories from the frontline': Our experiences of helping deliver rapid PHBs in Kent & Medway.
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Direct Payments Manifesto
28/05/24 - David Bowes
It's election time. So here is our manifesto for Direct Payments (if any of the main political parties want to adopt our ideas, you're welcome to do so!).
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New Virtual Wallet Clients
29/02/24 - Samantha Hey
Three new clients choose Virtual Wallet for the management of direct payments and personal health budgets.
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Direct Payments Analysis 2022/23
12/02/24 - David Bowes
Data on the number of direct payments in social care is published annually. We have analysed the latest data from 2022/23 and drawn out some key observations.
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Managed Accounts Pitfall?
24/01/24 - David Bowes
Thoughts on a recent news story that highlights the case for better regulation of managed accounts.
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Have pre-paid cards peaked?
11/11/23 - David Bowes
Pre-paid cards are synonymous with direct payments, but is their dominance on the wane?
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Direct Payments in Wales
24/10/23 - David Bowes
Comparing and contrasting Direct Payments between Wales and England.
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Devon Virtual Wallet
25/09/23 - Samantha Hey
Devon County Council C&YP have chosen Virtual Wallet as part of their direct payments offer for children and young people in Devon
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Personal Health Budget Data Analysis 2022/23
12/06/23 - Chris Hirst
NHS England requires all ICBs to submit data on Personal Health Budgets quarterly. We have analysed the most recent data from the 2022/23 Q4 return to draw out some key observations.
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ISF Wallet launches
31/05/23 - David Bowes
In collaboration with Self Directed Futures, we have launched ISF Wallet, which solves the hassle of managing the money for ISF provider organisations
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Rapid PHBs in Kent & Medway
11/05/23 - Chris Hirst
Kent & Medway ICB is the latest NHS organisation to select PPL's Virtual Wallet solution to manage rapid-payment Personal Health Budgets to improve hospital discharge.
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PPL Make Mental Health at Work Commitment
09/05/23 - Claire Hewitt
PPL signed the Mental Health at Work Commitment last week, demonstrating our ambition to develop a workplace environment and culture where all employees can thrive.
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Direct Payments Analysis 2021/22
10/01/23 - David Bowes
Data on the number of direct payments in social care is published annually. We have analysed the latest data from 2021/22 and drawn out some key observations.
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Funding for one-off DPs and PHBs
21/11/22 - Claire Hewitt
The Department of Health and Social Care has published details of its £500m fund to speed up hospital discharges during the winter. It is a great opportunity for local authorities and integrated care boards to take a look at rapid one-off payments.
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Quarterly Personal Health Budget Data Analysis Q1
07/11/22 - Chris Hirst
NHS England requires all CCGs to submit data on Personal Health Budgets quarterly. We have analysed the most recent data from the 2022/23 Q1 return to draw out some key observations.
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PPL Launches Payroll Service
07/10/22 - Karen Winstanley
PPL are delighted to announce that we are now able to offer payroll services directly to personal health budget and direct payments recipients.
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Quarterly Personal Health Budget Data Analysis Q4
19/07/22 - Chris Hirst
NHS England requires all CCGs to submit data on Personal Health Budgets quarterly. We have analysed the most recent data from the 2021/22 Q4 return to draw out some key observations.
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PPL win contract with NHS North West London ICB
20/05/22 - Claire Hewitt
PPL win contract with NHS North West London ICB
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Quarterly Personal Health Budget Data Analysis Q3
25/03/22 - Chris Hirst
NHS England requires all CCGs to submit data on Personal Health Budgets quarterly. We have analysed the most recent data return to draw out some key observations.
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Delivering One-Off Personal Health Budgets with Virtual Wallet
28/01/22 - Claire Hewitt
The latest NHS England Guidance (published in December 2021) advises that CCGs should use one-off personal health budgets to enable the care and support required to ensure a timely discharge from hospital. PPL's Virtual Wallet solution enables CCGs to manage rapid, same-day payments.
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PPL deliver Virtual Wallet to support Personal Health Budgets in Cheshire
20/05/2021 - Chris Hirst
NHS Cheshire CCG have chosen to roll out Virtual Wallet for Personal Health Budgets in their area.
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Virtual Wallet v Pre-Paid Cards (17/01/22)
17/01/22 - David Bowes
There are lots of similarities between Virtual Wallet and pre-paid cards – such as ease of loading funds, a focus on self-service, ease-of-use for the individual and real-time visibility of the balances on all of the accounts. There are however significant differences, which means there is a risk of ‘comparing apples-and-pears’.
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Supporting families & disabled children with easier access to Short Breaks
14/12/2021 - Samantha Hey
Short Breaks give disabled children and young people experiences that are fun, stimulating and enjoyable which reduces their social isolation and helps their personal and social development. Digital applications can really help to speed things up for all involved.
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Using Joined up Digital Solutions Collaboratively in an ICS World
23/07/2021 - Samantha Hey
Explore how shared digital solutions enable Integrated Care Systems to deliver more connected, efficient and person-centred care.
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Hull CCG chooses Virtual Wallet to Support Personalised Care
22/06/21 - Chris Hirst
PPL are excited to be working with NHS Hull CCG on a number of Personalised Care projects, all focused around the use of Virtual Wallet to support the CCG and their local partner organisations in offering greater choice and control to individuals across Hull.
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ICSs and PHBs - In Control of Success
16/06/21 - Chris Hirst
The move towards Integrated Care Systems (ICSs) and the associated consolidation of CCGs and integration with local authorities seems like a good thing overall. The question that we have been asking ourselves at PPL is what does this mean for Personal Health Budgets?
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Carers' Week 2021
10/06/21 - Samantha Hey
An annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and to recognise the contribution they make to families and communities throughout the UK
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Mental Health Awareness Week 2021
10/05/21 - Claire Hewitt
PPL is celebrating Mental Health Awareness Week
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Digital Inclusion and Older People in a Covid-19 world
14/04/21 - David Bowes
Age UK has issued a briefing paper that looks at the impact the pandemic has had on internet use among people aged 52+ in England. We pick out some of the pertinent findings and what local authorities and NHS organisations can takeaway from the briefing.
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Virtual Wallet in Wales
01/04/21 - David Bowes
Our Virtual Wallet solution has gone live today for people in receipt of a direct payment in Powys, enabling them to self-direct their care and support.
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We can save ICBs up to 25% of their PHB costs
11/12/2020 - David Bowes
Our savings calculator shows that ICBs could achieve net savings of at least 10% through PHBs, with potential savings ranging from 5% to 25% depending on the cohort and budget model. This paper outlines the evidence behind these projections.
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5 Reasons Why PHBs Matter
04/12/2020 - David Bowes
The NHS Long Term Plan contains a commitment of 200,000 PHBs by 2023/24. It was an ambitious target before Covid-19 struck and sounds even more challenging now. With so many competing priorities, could PHBs be part of the solution rather than part of the problem?
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PPL Selected for RM3745 Health & Community Framework
05/12/2017 - Claire Hewitt
Today PPL announced that it has secured a place on RM3745 Management Consultancy Framework Lot 5, Health and Community.
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NHS endorsement for Personal Health Budgets
30/11/2017 - Claire Hewitt
We are delighted to be named in a recent NHS England report as a provider of high quality IT systems that meet its requirements for integrated personalised commissioning and personal health budgets.